WHAT DOES IT MEAN TO BE "HOMELESS"?
While there are different types of homelessness, street-based outreach teams in Tracy primarily serve those who the U.S. Department of Housing and Urban Development consider "literally homeless" or “unsheltered” – someone who resides in a place not meant for human habitation (e.g. cars, parks, sidewalks, abandoned buildings).
HOW CAN I ACCESS RESOURCES AND REFERRAL SERVICES IN TRACY?
WHAT DO TRACY OUTREACH WORKERS DO?
Tracy Police Department’s Familiar Faces Homeless Outreach Team supports the City of Tracy’s Strategic Plan to Prevent and End Homelessness by serving as an initial call, triage level, and follow-up response team to identify, engage, and assist those at-risk of or experiencing homelessness in the community. The team provides resources about mental health, substance use disorder treatment, motivational interviewing, trauma-informed care, harm reduction integrated care, and care coordination, through utilizing community, county, and state resources to help divert unsheltered individuals off the streets by offering transportation services to individuals in need of reunification, shelter, urgent care services, and housing options, including the City’s Temporary Housing Shelter. Familiar Faces also provides case management services to those that do not qualify for the Tracy Interim Shelter.
HOW LONG DOES IT TAKE TO LIFT SOMEONE OUT OF HOMELESSNESS?
It varies - every individual in need of support has unique needs that are addressed by our outreach teams with compassion dignity, respect.
WHEN DO OUTREACH WORKERS WORK?
They usually work during the day so they can effectively connect those we serve with the resources and critical services they need that are typically available during normal business hours.
HOW LONG DOES IT TAKE AN OUTREACH TEAM TO RESPOND TO A REQUEST FOR SERVICES?
Due to high demand, it may take a few days for an outreach team to be deployed. Those who are most vulnerable are prioritized. Please call 911 for medical and psychiatric emergencies.
